COVID-19 News Updates
We are open and accepting future reservations.
While we are sad we are unable to host you now, rest assured that Coconut Condos will be ready for you when the time is right for visitors to return to Maui.
Governor Ige Extended Hawaii's Mandatory 14-day Quarantine For All Incoming Travelers
On May 18, 2020, Governor Ige extended Hawaii's mandatory 14-day quarantine for all incoming travelers, which began on March 26 and includes travel to neighbor islands. All incoming travelers, including anyone traveling between the islands, will be required to self-quarantine in their home or another lodging for 14 days. For more, read Governor Ige extends stay-at-home order across the state through June 30..
- Read the self-quarantine instructions here.
- Learn about the guidance the Hawai‘i Tourism Authority is providing to the visitor industry.
- The State of Hawaii has launched a web application to collect traveler information. Upon arrival, each traveler can now enter their information directly on the State’s web application at Safe Travels website.
- Hawaii has launched its own State Department Page solely dedicated to Covid-19 information at www/hawaiicovid19.com
Flexible Booking & Cancellation Policy
We allow full refunds on any reservation made within the last 24 hours. We also allow refunds outside of 30 days minus our nominal booking fee. If there is a mandated quarantine policy in effect by the State of Hawaii during your travel dates, we will allow you to rebook 100% of your stay within 365 days from your initial arrival date.
Highest Standard Cleaning Policy
Here are some of the steps we take between each visit to ensure your home will be sanitized, clean and disinfected:
- All of our in-house cleaning staff wears gloves and face covers while in our properties.
- All hard surfaces and high touched areas are cleaned with household disinfectant including doorknobs, handles, toilets and faucet knobs, light switches, handrails, remote controls, electronics, ACs, furniture, kitchen cabinets and refrigerators, etc.
- All bed and bathroom linens professionally laundered and installed with care.
- Our condos include hand soap, dish soap and other approved household disinfectants for your use.
- No Contact Check-ins - there is no need to come to an office during your stay. Utilize the wireless keypads on most of our properties.
Coconut Condos thanks you for your patience and understanding. We will continue to keep you updated throughout this dynamic situation and can't wait to welcome you to Maui very soon.