COVID-19 News Updates

We want you to know that we are monitoring the coronavirus (COVID-19) situation closely, keeping those who are affected in our hearts. We are listening carefully to the questions and concerns we receive from guests such as yourself.

Hawaii has also launched its own State Department Page solely dedicated to Covid-19 information at www/hawaiicovid19.com

Some of our most trusted locations for updates on this particular case include: World Health Organization, CDC, EPA and Ustravel.org. As a supplement to these reliable sources, we encourage you to check Maui County's page for periodic updates from the Governor of Hawaii and health officials on this developing story as it pertains to our state specifically. 

LATEST NEWS

Mandatory 14-Day Quarantine for all Individuals Arriving or Returning to the State of Hawaii

While Hawaii is not currently under a travel notice, on March 21, 2020, Governor Ige announced a mandatory 14-day quarantine for all incoming travelers, to take effect on Thursday, March 26. This was an additional step, following his March 17, 2020 comments urging visitors to postpone their vacations to Hawaii for at least 30 days. 

“With the majority of Hawaii’s COVID-19 cases linked to travel, it is critical that we further mitigate the spread of the virus by both residents and visitors who are coming from out-of-state,” said Gov. Ige. “This plan was developed in collaboration with our county mayors and Hawaii’s business, community and visitor industry leaders.”

All visitors and residents arriving through Hawaii’s airports will be required to complete a Hawaii Department of Agriculture form that will be distributed onboard their flight. They will retain the form when disembarking the aircraft. Upon arrival, they will go through a checkpoint and present the completed form with a valid identification. Checkpoint staff will validate the form and issue documentation that certifies they cleared the checkpoint. The form also includes information on the mandatory requirements for the 14-day quarantine along with penalties.

Failure to follow this order is a misdemeanor and punishable by a maximum fine of $5,000, or imprisonment of not more than one year, or both. Enforcement will be handled by each of Hawaii’s four counties. The mandate will go into effect at 12:01 a.m. on Thursday, March 26, 2020.

Public Health Emergency Rules amended for residents to stay at home during COVID-19 crisis Mayor Michael Victorino announced a “stay at home and work from home” amendment to the Public Health Emergency Rules in an effort to fight the spread of COVID-19.
The amendment is effective at 12:01 a.m. Wednesday, March 25, 2020. The new order will be in effect until April 30.

“The health and safety of our community has always been my top priority and I believe we need to take bold actions if we are to stop the spread of this virus,” Mayor Victorino said. “I am ordering all our residents to stay at home and our visitors to stay in their rooms as much as possible. Critical services and operations will continue, and everyone will still be able to get groceries and essential supplies. However, we need to work together and continue to take care of each other with compassion and care.”


Please see News Alerts, Weather and Local Closures:
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CANCELLATIONS

In light of the ever changing COVID-19 situation and circumstances around the world, we have adjusted our cancellation policy to allow for more flexibility during this uncertain time. Any guests with arrival dates between March 17th and April 30th, 2020 will have the option to rebook for a later date of stay within 365 days of their original arrival date. These reservations will now be non-refundable. There will be no refunds given. Reservations outside of these dates are subject to the original cancellation policy outlined in our Terms and Conditions.

MAHALO

Coconut Condos thanks you for your patience and understanding. We will continue to keep you updated throughout this dynamic situation and can't wait to welcome you to Maui very soon.