Coconut Condos Reviews and Testimonials

Very good customer service!

Your team was very responsive when responding to our questions regarding checking-in.

The unit was terrific and we loved our stay there and would happily stay there again. Dealing with Coconut Condos was seamless and the service was excellent.

Your team was amazing to work with from the very beginning. Alison was attentive, followed up with answers to our questions, facilitated payments from 2 couples, sent a packing list, checked to make sure we received combo, checked with us during our trip and afterwards. Fabulous service every step of the way.

We really needed a get away. Although we rented a car, it was really important my husband and I to be located within an easy walk of downtown Lahaina. We spent a lot of time in Lahaina, just walking around and chilling out. The pools were lovely and the grounds well-kept. Our condo K207 was clean, comfortable, and well supplied. Loved the cold clothes and orchids in refrigerator. Loved having a washer and dryer in our unit. I liked the relaxes atmosphere of Coconut Condos.

fic star service from the time of booking to the time of check out. Very clear, precise, pleasant. fantastic

It was the perfect place for my family, large, clean, modern, everything wee needed and close to all the local spots. we loved it. Way above our expectations

This was our second time staying in Aina Nalu.. We love this place and it's location.. Very clean and everyone is so friendly.. we walk every night to a different dinner location..

I appreciated the calls from Coconut Condo's in the month prior to my arrival as well as during my stay.

Everything was great. K109 was a very nice unit with everything we could possibly want; beach towels, beach chairs, an umbrella and a cooler. The unit was clean and well appointed.

Checked on us before, during, and after

Again, make parking free Manager Response: Aloha Matthew. Thank you for your review. We are pleased to hear you enjoyed your stay with us. In regards to onsite parking, it is managed by a third party, however, we are able to offer our guests a prepaid rate of $17.50/day and the lot across the street which is $10/day. We apologize we do not have the power to change the cost of parking. We look forward to hosting you again in the future!

This property was nice, its in walking distance to shopping and restaurants. We really enjoyed our stay. People really nice around there

staff was friendly and helpful

had a great time,staying in Lahaina was a plus

The staff was great.

Emails were helpful

They were very friendly and helpful every time I contacted them. This made my booking and checking on things very pleasant.

We had a great stay. Everything was clean. It was close to shops and beaches.

Our stay in K202 was perfect! My husband and our two adult daughters spent three nights here. The set up was perfect for our family demographics...parents with adult children. The two bathrooms and washer and dryer were wonderful! I would highly recommend purchasing parking ahead of time. We didn't, but when we got there, there were no vacant parking spaces on the street. We immediately went to the front desk and purchased parking. We could have saved a little money purchasing ahead of time, but we wanted to see what the parking situation was like. One recommendation...PURCHASE PARKING! I don't know if we will ever make it back to Hawaii, but if we do I would definitely stay at Coconut Condos!

Great property, excellently managed (they think of everything!) made our trip easy and relaxing!! I would definitely recommend this condo and anything managed by Coconut Condos. Their team is friendly, helpful and responsive. They give clear, easy-to-follow direction for everything from arrival to departure and provide thoughtful touches that helped us enjoy our stay.

The property is really nice, and VERY well managed. Coconut Condos made it easy for us to just relax and enjoy our vacation. They seem to think of every detail so we didn't have to. The condo itself was nice and comfortable. (Only downside is if an adult-sized person plans to sleep on the sofabed, which was outrageously uncomfortable.) It's conveniently located; the beach, restaurants, grocery stores, etc are all within 2-3 blocks.

They were very professional and helpful.

It was a great experience. Cleanliness and bedding was very good. Like we noted before, it would have been helpful to have a coat rack with hangers in the master bedroom since there was nowhere to hang clothes. We would have appreciated knowing it backed up against the road. At times it was very noisy until late at night. Manager Response: Thank you for your review, Desiree. We're glad that you had a great experience found the condo clean. We apologize for the noise, and hope you still found time to relax in the condo! We look forward to hosting you again the future!

You could include the map of the property with marking the rented unit on the map that can be included with welcome email, where you give the address of the place and key code. It took us some time to find A110 in the dark, as we came in late at night. Otherwise, everything was excellent! Thank you! Manager Response: Thank you for your review, Gelena. We know it can be challenging to navigate the property in the dark. There is a map included in our check in email. We appreciate your wonderful feedback and hope to host you again in the future!

Everything was great :)